PowerSpec System Index (2024)

PowerSpec® 1 Year Limited Warranty

POWERSPEC 1 YEAR LIMITED WARRANTY This PowerSpec Computer (“the Product”) is warranted to you, the original purchaser, to be free from defects in materials and workmanship for a period of twelve full months from the original date of purchase. Should the Product fail to conform to this warranty during the warranty period, we or our authorized agent will repair the Product or, at its option, replace the Product with a comparable product. Repairs or replacements may be made using items that are new or which have been manufactured from new, used, reconditioned or re-manufactured parts. If a product or part is no longer available its replacement will meet or exceed the specifications of the original. A replacement Product will assume the remaining warranty of the original Product or 90 days, whichever is longer. This Limited Warranty is transferable within the warranty period as long as all other provisions stated herein are met. Exclusions This Limited Warranty covers normal use. Preventative maintenance is not included. We do not warrant and will not be held responsible for damages or loss resulting from a cause other than defects in materials or workmanship, including without limitation damage or loss caused by: neglect, accident, abuse, peripheral equipment, or servicing or modifications by anyone other than an authorized service center; transit of equipment to service center for service, return or evaluation; any natural disaster, including flood, fire, earthquake, or lightning; or electrical surges or use of improper power sources. Items attached to or added to the Product after sale may be removed at the Technician’s discretion prior to service. Such items will not be reinstalled in the original or replacement Product unless requested in writing, and re-installation will be made at normal service rates and at the Technician’s discretion. We are not responsible for repairs or testing of non-covered items. Our liability under this Limited Warranty shall be limited solely to repair or replacement as provided above, and we assume no risk of, and shall not in any case be liable for, any special, incidental, consequential or punitive damages, whether arising from breach of warranty or contract, negligence or any other legal theory, including, without limitation, loss of goodwill, profits or revenue, loss of use of the Product or any associated equipment, cost of capital, cost of any substitute equipment, facilities or services, downtime costs, or claims of any part dealing with the Purchaser. Our employees and agents are not authorized to make modifications to this Limited Warranty, or additional warranties; accordingly, additional statements, whether oral or written, do not constitute warranties, are not binding on us, and should not be relied upon by the Purchaser. This Limited Warranty allocates the risks of Product failure between seller and buyer as authorized by the Uniform Commercial Code and other applicable law. Product pricing reflects the allocation of risk and the limitations of liability contained in this statement. THIS 1 YEAR LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, OTHER THAN WARRANTY OF TITLE WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or		consequential damages, so any such limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You also have other rights, which may vary from state to state. Seller reserves the right to change its warranty policy at any time for all products distributed after the date of such change in warranty. To Obtain Carry-In Service Under this Limited Warranty • Call the PowerSpec Warranty Service Line at 614-850-3670, Monday through Friday 9am - 12 Midnight : Saturday 10am - 12 Midnight, : and Sunday 11am - 9pm Eastern Time. You may be asked to go through a series of diagnostic steps with an Online Technician to help us determine the appropriate repair action necessary. • ALWAYS BACKUP YOUR DATA ON YOUR COMPUTER BEFORE THIS OR ANY SERVICE EVENT • Once the Online Repair Technician has determined that your unit is in need of service, bring your PowerSpec to your local Micro Center Service Department. We will gladly handle any warranty repairs involving part replacement free of charge. Micro Center should be able to repair your PowerSpec in 48 hours based on part availability. Micro Center Service Department hours are Monday – Saturday 10am to 9pm. Sunday hours vary by store. Call your local Micro Center to verify your Sunday or Holiday Service Department hours. • You will be notified when your service is complete and your PowerSpec is ready for you to pick up. To Obtain Mail-In Service Under this Limited Warranty • Call the PowerSpec Warranty Service Line at 614-850-3670, Monday through Friday 9am - 12 Midnight : Saturday 10am - 12 Midnight, : and Sunday 11am - 9pm Eastern Time. You may be asked to go through a series of diagnostic steps with an Online Technician to help us determine the appropriate repair action necessary. Be sure to tell the Online Technician that you will be mailing your PowerSpec to our Service Department so that you receive specific mailing instructions. • ALWAYS BACKUP YOUR DATA ON YOUR COMPUTER BEFORE THIS OR ANY SERVICE EVENT • Once the Online Repair Technician has determined that your unit is in need of service, carefully package your computer. Use your original box and packing materials if you have saved them. If you do not have the original packaging, you will need to use an appropriate size and weight box and inner packing to protect your unit. Micro Center is not responsible for damage to your PowerSpec for insufficient or inadequate packaging materials. • You will be responsible for the shipping fees of your PowerSpec to our Service Department. Once our Service Department has received your PowerSpec, we should be able to repair your unit in 48 hours based on part availability. We will cover the return shipping costs and mail the unit back to you when service is complete. The 48-hour Repair Guarantee begins when the unit is received into our Service Department and concludes when the unit is packaged by us for return shipment. The warrantor of this Product is International Products Sourcing Group, Inc., the distributor. Contact us at www.ipsgproducts.com to register your warranty. Availability of Extended Service Agreement An extended service agreement that protects against defects in materials and workmanship in the Product for one or more years after expiration of this Limited Warranty is available for purchase from the reseller.

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