FAQs
Does Newegg offer free shipping?
Yes, Newegg does offer free shipping on orders, but it’s not available on everything sold online or on orders where you spend less than $25. If a product does qualify for free shipping, there’ll be a ‘free shipping’ orange box on the product page to the right-hand side of the product picture.
How long does Newegg take to ship?
Newegg deliveries tend to take 3-5 business days for most items, however, some larger items will take 7-10 business days.If you live in a rural location, shipping may take up to 13 business days.
How do I contact Newegg customer service?
To speak to a Newegg customer service team member, you can call/arrange for a call back at +1 800-390-1119. The team is available on the phone from 06:00 - 17:00 PT Monday to Friday. Alternatively, you can fill out a contact form on the website, and a team member will get back to you. The contact form is normally the quickest way to contact, and the email team is available around the clock from Monday to Friday and from 06:00 - 17:00 on Saturday and Sunday.
What is Newegg's returns policy?
Newegg offers 30-day hassle-free returns on products that are labeled as "Sold and Shipped by Newegg", this includes no shipping charge (for products up to 50lbs). For items that have been purchased on Newegg but are from a third-party retailer, the returns instructions will be different as it’s covered by the seller's return policy. To find out your specific returns policy, head to the specific product page on the Newegg website and click the ‘Warranty & Returns’ tab.
Hints and tips
Shop Today’s Best Deals: Newegg has a dedicated discount page called ‘Today’s Best Deals’. This page is split into two sections, ‘Shell Shocker’ deals and ‘Shop All Deals’. Shell Shocker deals are a small handful of the top limited-time offers, so don’t dawdle if you see a deal you like, it’ll be gone before you know it! As the name suggests, the Shop All Deals section is all the current offers live. Luckily, you can filter your search by category, or type in the name of the product in the search bar to customize your search and make your shopping experience easier.
Newsletter Sign-ups: When you subscribe to the Newegg newsletter you get subscriber-exclusive deals sent to your email address. Signing up for the newsletter is free, so it’s well worth doing to bag an extra saving or two.
Shop Refurbished: Newegg sells an abundance of refurbished goods at a cheaper price. Refurbished items have been restored to a like-new condition so they don’t compromise on quality- only on the price!
Download the app: You can also shop at Newegg using the app. By downloading the Newegg app you'll be able to see all of the latest deals and even access exclusive savings. You can even receive updates and notifications for price drops and stock alerts. Their PC Builder even lets you build your dream PC.
How to use Newegg coupon codes
1) Check out our collection of Newegg coupon codes - this page is updated regularly with the best offers around.
2) When you’ve found the code you’d like to redeem, click the ‘Get Code’ button under the offer. This will make a pop-up box appear, where you can see and copy the code. It will also open a new tab for the Newegg website.
3) Now it’s time to shop for all your Newegg goodies.
4) Once you’ve got everything, head to the shopping cart page. Under the order summary, paste your code in the ‘Apply Coupon Code’ box.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
Alan Dexter
Alan has been writing about PC tech since before 3D graphics cards existed, and still vividly recalls having to fight with MS-DOS just to get games to load. He fondly remembers the killer combo of a Matrox Millenium and 3dfx Voodoo, and seeing Lara Croft in 3D for the first time. He's very glad hardware has advanced as much as it has though, and is particularly happy when putting the latest M.2 NVMe SSDs, AMD processors, and laptops through their paces. He has a long-lasting Magic: The Gathering obsession but limits this to MTG Arena these days.
